1. Introduction

JM Hospitality respects your privacy and is committed to protecting the personal information of customers, clients, property owners, guests, vendors, and website visitors.

This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, business communications, event rental services, hospitality operations, property management services, and related business activities.

By using our services, you acknowledge that you have been provided access to this Privacy Policy. Where required by law, we will obtain your consent before processing your information.

2. Information We Collect

Depending on your interactions with JM Hospitality, we may collect:

Personal Information

  • Full name
  • Email address
  • Telephone number
  • Billing and mailing addresses
  • Property or event location
  • Booking and reservation details
  • Customer communications
  • Payment and transaction information

Business and Property Information

  • Property ownership or management details
  • Rental agreements and service contracts
  • Property access instructions
  • Event planning requirements
  • Vendor and contractor information

Website and Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage and navigation activity
  • Cookies and similar tracking technologies

We collect information directly from you, automatically through our website, and from authorized third parties.

3. How We Use Your Information

JM Hospitality may use collected information to:

  • Provide and manage requested services
  • Process reservations, orders, and payments
  • Coordinate event rentals and hospitality services
  • Manage property-related operations
  • Communicate with customers and vendors
  • Respond to questions and service requests
  • Maintain business records
  • Prevent fraud and unauthorized activity
  • Improve website functionality
  • Comply with applicable laws and regulations

We limit our use of personal information to legitimate business purposes and other purposes permitted by applicable law.

4. Information Sharing and Disclosure

JM Hospitality does not disclose personal information indiscriminately.

We may share information with:

  • Payment processing companies
  • Property owners and authorized managers
  • Event vendors and service providers
  • Technology and website hosting providers
  • Professional advisers, including accountants and attorneys
  • Government authorities when legally required

Service providers receiving personal information are expected to maintain appropriate confidentiality and security protections.

We may also disclose information when reasonably necessary to protect our legal rights, investigate suspected fraud, enforce contractual obligations, or respond to lawful requests.

5. Sale of Personal Information and Targeted Advertising

JM Hospitality does not sell customer personal information for monetary compensation.

We do not knowingly sell sensitive personal information.

If we engage in activities classified as the sale of personal data, targeted advertising, or certain forms of profiling under applicable privacy laws, we will provide required notices and opt-out mechanisms.

6. Artificial Intelligence and Automated Technologies

JM Hospitality may use technology, including artificial intelligence tools, to assist with administrative tasks, customer service, scheduling, marketing, and business operations.

When using these technologies, we seek to minimize the disclosure of personal information and apply appropriate confidentiality protections.

We do not intentionally submit sensitive customer information to publicly accessible artificial intelligence systems without an appropriate legal basis and safeguards.

7. Sensitive Personal Information

Certain business operations may involve information considered sensitive under applicable law.

JM Hospitality will collect and process sensitive information only when reasonably necessary and with consent or another lawful authorization where required.

We take additional precautions when handling sensitive information.

8. Data Security

JM Hospitality maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

These safeguards may include:

  • Access restrictions
  • Password-protected systems
  • Secure payment processors
  • Limited employee or contractor access
  • Secure electronic communications where appropriate
  • Periodic review of business security practices

Although we take reasonable precautions, no electronic system or transmission method can be guaranteed completely secure.

Nothing in this policy limits rights or remedies that cannot legally be waived.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete requested services
  • Maintain business and accounting records
  • Resolve disputes
  • Enforce agreements
  • Meet tax, insurance, and legal requirements
  • Protect legitimate business interests

Retention periods depend on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer needed, we take reasonable steps to delete, destroy, or deidentify it.

 

10. Connecticut Privacy Rights

Residents of Connecticut may have rights under the Connecticut Data Privacy Act and other applicable laws, depending on whether those laws apply to JM Hospitality and the processing involved.

These rights may include:

  • Confirming whether personal data is being processed
  • Accessing personal data
  • Correcting inaccuracies
  • Requesting deletion
  • Obtaining a portable copy of certain personal data
  • Opting out of qualifying targeted advertising, sales, or profiling
  • Withdrawing consent where applicable

Requests may be submitted using the contact information provided below.

We may need to verify your identity before fulfilling a request. Certain legal exceptions may apply.

Where legally required, we will respond within the applicable statutory timeframe and provide an appeal process for denied requests.

We will not unlawfully discriminate against individuals for exercising their privacy rights.

11. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

  • Support website functionality
  • Remember preferences
  • Analyze website traffic
  • Improve visitor experience
  • Measure website performance

Third-party website services may also use cookies.

Visitors may adjust cookie preferences through browser settings or available website controls.

Where legally required, we will obtain consent or provide an appropriate opt-out mechanism.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

JM Hospitality does not control the privacy practices of independently operated third parties.

Visitors should review the privacy policies of those providers before submitting personal information.

We are not responsible for third-party conduct except where responsibility is imposed by applicable law.

13. Photographs, Videos, and Marketing Materials

During hospitality services, events, or property-related operations, photographs or videos may be created.

JM Hospitality will obtain appropriate permission when required before using identifiable individuals' images for promotional or commercial purposes.

Property photographs may be used for documentation, service coordination, or authorized marketing.

Individuals may contact us regarding concerns about the use of their images.

14. Children's Privacy

JM Hospitality's website and services are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental authorization.

If we learn that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete it.

15. Legal and Regulatory Disclosures

JM Hospitality may disclose personal information when required or permitted by applicable law, including in response to:

  • Court orders
  • Subpoenas
  • Lawful government requests
  • Regulatory investigations
  • Fraud prevention inquiries
  • Legal proceedings

We may also use or disclose information to establish, exercise, or defend legal claims.

16. Business Transfers

If JM Hospitality undergoes a merger, acquisition, restructuring, sale of assets, or transfer of business operations, personal information may be transferred as part of that transaction.

Any such transfer will remain subject to applicable privacy laws and appropriate confidentiality safeguards.

17. Communications and Marketing

JM Hospitality may communicate with customers regarding:

  • Reservations and bookings
  • Service confirmations
  • Billing and invoices
  • Contract updates
  • Operational notices
  • Customer support
  • Promotions and marketing, where permitted

Recipients may unsubscribe from promotional email communications using available unsubscribe instructions or by contacting us.

Transactional and legally required communications may continue when necessary.

18. Information Received From Third Parties

JM Hospitality may receive information from authorized property owners, booking platforms, event coordinators, contractors, vendors, and other business partners.

We use such information only for legitimate, authorized purposes consistent with applicable legal requirements.

19. Customer Responsibilities

Customers are encouraged to provide accurate and current information when requesting services.

Customers who provide personal information about other individuals should ensure they have appropriate authority to share that information.

Customers should avoid transmitting sensitive financial information or passwords through unsecured communication channels.

20. Changes to This Privacy Policy

JM Hospitality reserves the right to revise this Privacy Policy to reflect changes in business operations, technology, legal requirements, or privacy practices.

Updated versions will be posted on our website with a revised effective or last-updated date.

Where legally required, we will provide additional notice or obtain consent before implementing material changes.

21. Contact Information

For questions, privacy concerns, requests to exercise applicable privacy rights, or inquiries about this Privacy Policy, please contact:

JM Hospitality

Email: jmhospitalityhq@outlook.com
Phone: (203) 599-5190

We will review privacy inquiries and respond as required by applicable law.

© 2026 JM Hospitality. All Rights Reserved.